Don't see it?
Custom Orders
Looking for something outside of our online collection?
We have partnerships with hundreds of vendors, making it easy to find and customize the perfect product for almost any need. Let's create something together!
- Unique products
- Low minimums
- Custom packaging
- Rush production
- More color options
- Kitting & fulfillment
Know what product you want? Go here to order with Brand on Demand today.
You’ll have instant access to over 100 products ready to be customized. Select the item, color and logo, then preview your finished product in real time. All items are brand compliant, so you can order with confidence. Customize your way and we’ll start on your order today!
Looking for Something You Don't See On The Site?
Contact your dedicated team for a customized quote based on your organization's preferred pricing and brand guidelines.
Sharon Heath | 403.806.4429 | Sharon.Heath@Staples.com
About Special Order
What is Special Order?
We created our "Special Order" department to handle special requests for merchandise not carried in your in-stock website program. We coordinate every single detail of special order merchandise acquisition. Our Special Order Reps have established relationships with top suppliers from across Canada, the United States and around the Globe! – That means better pricing and faster production for you. You & your employees will spend less time with vendors and more time conducting your business.
How does it work?
- Send us an email with the details of what you’re looking for and we will provide options that match your needs.
- Our in-house art department can create a custom graphic for you, or you can provide a logo or graphic to be printed on your products. If you’re providing your own artwork, vector format (AI or EPS) is preferred.
- Once options that meet your requirements have been sourced, you will be faxed or e-mailed a quote that includes product and order details for your approval.
- When you approve the quote in writing, production will begin.
- Your Special Order Rep will submit merchandise samples and artwork for your approval along the way.
Can I add my logo to an item from the website?
Yes, you can personalize most of the items from our in-stock assortment with your own logo or graphic. Several decoration locations and decoration methods are available on our in-stock product selection.
What services are offered?
- Multiple, unique product options
- Top-quality product sourcing
- Competitive pricing
- Customer service satisfaction & follow-up
What info should I provide when requesting a quote?
- What you need
- When you need it
- Which logo you want
What types of customizations are available?
- Product style and color
- Extended sizes
- Multiple imprint locations
- Creative printing techniques
- Name brands
- Low or high price points
- Product kits
- Custom packaging
- Large order quantities
- And more!
What is included in my quote?
- Sizes, colors and quantities according to your needs
- Decoration specifications and location
- All costs that will be incurred in completing the order
- Lead time necessary for production
- To where and to whom the order is to be shipped
- Delivery deadline the quote is intended to meet
- Shipping method required to meet the deadline
- Total projected cost of the order, not including shipping or taxes
Sustainable Branding Guide
Learn more about sustainable practices with custom products and eco-friendly solutions.
View >
Retail Brands
Create a direct correlation between your brand and a retail brand to provide your customers with confidence.
View >
Kitting & Fulfillment
Create a memorable brand experience with high-quality, custom kits for any occasion.
View >